If People Don’t Get Why They Should Choose You, They Won’t.
We Fix That So You Get More Customers.
If potential customers hesitate, compare options, or take too long to decide, what you say about your business might be the reason.
When people don’t immediately understand your value, your website and conversations don’t drive action. This leads to slower sales, wasted time, and missed opportunities.
We help businesses like yours clearly explain what they do—so you attract the right customers, turn more conversations into paying clients, and make every interaction work harder for you.
Does this sound familiar?
You're talking to potential customers, but too many of them aren’t turning into sales.
Customers hesitate, compare, or take too long to decide.
Your website and conversations aren’t bringing in new business.
You’re spending time answering questions and explaining your services, but not enough people are actually moving forward.
Even when people seem interested, they delay moving forward. If they don’t fully understand your value, they’ll shop around instead of choosing you confidently.
People visit your website, ask about your services, or hear about you—but they’re not following through.
People hear about you, but it’s not turning into new customers.
Even happy customers don’t always know how to explain why others should work with you, making it harder to grow through word-of-mouth.
You spend too much time explaining what you do.
If people constantly ask, "So what do you do again?"—or you have to repeat the same things over and over—you’re losing time and potential business.
Your team describes your business differently.
Customers hear mixed explanations depending on who they talk to, making you sound less reliable or unclear.
These are common clarity issues—and they’re holding you back.
What you get from working with us
We help you refine how you explain what you do so customers instantly understand — and take action.
Make what you do easy to understand so customers choose you faster.
We help you simplify how you talk about what you do, so people quickly see why they should work with you.
Say the right things to attract the right customers.
We help you define who you serve and why, so you stop wasting time on people who ask questions but never buy.
Make sure your website and conversations turn interest into paying customers.
We help you communicate your value in a way that turns more inquiries into actual business.
Make it easier for people to recommend your business
When what you say is simple and strong, customers and business partners will naturally talk about you more.
Make sure people get the answers they need—without extra calls and emails.
Your website, emails, and materials will clearly explain what you do, so you don’t have to handle the same questions over and over.
Make sure your team explains your business the same way, every time.
We help unify how your business is described across sales, marketing, and customer interactions so that everything is aligned.
What we want our clients to say
"Before working with Twenty Hill, we had too many potential clients who seemed interested but kept delaying decisions. We’d follow up, answer their questions, and then... silence. Twenty Hill helped us refine how we explain our value, and now clients move forward much faster. Our close rate has nearly doubled, and we’re no longer chasing indecisive leads."
I felt like I was constantly answering the same questions, explaining our services, and justifying our pricing—only for people to disappear. Twenty Hill helped us tighten how we communicate, and now we attract the right customers. The time-wasters have dropped, and the people who reach out are serious about working with us.
"We always got great word-of-mouth, but something wasn’t clicking—people would hear about us, reach out, and then disappear. Twenty Hill helped us clarify how we present ourselves, and now those same recommendations are actually turning into paying customers. We haven’t changed what we do—just how we talk about it—and that has made a huge difference."
We were spending time on marketing—posting on social media, networking, running a website—but it wasn’t bringing in enough business. Twenty Hill helped us fix how we talk about our services, and now what we did before is actually working. We’ve seen a major increase in real, customers without increasing our how much we spending on advertising.
Why work with us
We help you get more out of what you're already doing, without needing a bigger budget.
Get better results from the people already showing interest.
If you're getting inquiries, website visits, or word-of-mouth recommendations but not seeing enough new business from them, we help turn that interest into paying customers.
Attract customers—not just anyone.
We help you refine how you describe what you do so you bring in people who actually need what you offer.
Work smarter, not harder.
If you feel like you’re constantly explaining, following up, or answering the same questions, we help make sure your words do more of the work for you.
ABOUT US
Why Twenty Hill Group?
After 20 years in marketing—working across industries and marketing disciplines and seeing firsthand how businesses struggle to turn interest into customers—we kept running into the same frustrating problem: marketing efforts that don’t pay off because people don’t "get it" fast enough.
Too many businesses spend time and money on websites, ads, and outreach—only to have potential customers hesitate, ask questions, or walk away. Not because they aren’t great at what they do, but because their message isn’t working.
That’s why we started Twenty Hill.
We help service-based businesses, consultants, and growing companies stop losing the customers who should have chosen them. Through our process, we help you uncover the clearest, strongest way to talk about what you do—so more of the right people say "yes" faster.
We’ve spent years inside businesses of all sizes, and one thing is always true—if your message isn’t clear, you waste time and money on conversations, proposals, and work that never goes anywhere.
We know what gets lost in translation and how to fix it—so you stop spinning your wheels and start seeing more results from the effort you’re already putting in.
GET IN TOUCH
MAKE IT EASY FOR CUSTOMERS TO SEE WHY YOU’RE THE BEST CHOICE
When customers instantly understand your value, they'll make decisions faster - and you'll attract more of the right people, keep more of the ones you already have and stop leaving business on the table.
Let's refine how you talk about yourself and make every conversation, visit to your website and recommendation work for you.
